Customer Help
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Frequently Asked Questions (FAQ)
travelguides.digital is an online platform offering professionally prepared digital PDF travel guides for destinations around the world. Each guide helps travelers plan smarter with practical information and up-to-date insights.
After completing your payment, you will receive instant access to download your PDF travel guide. A download link will also be sent to your email address.
All our travel guides are 100% digital PDF files.
We do not ship any physical products.
You can download your guide:
Directly from the confirmation page after payment
From the email sent to you after checkout
You can access the PDF on your phone, tablet, or computer.
We accept secure payments via Stripe, including:
Credit cards
Debit cards
(Available options may vary by country.)
All payments are encrypted and processed securely.
Yes. We do not store your card details.
All transactions are securely processed through Stripe, a globally trusted payment provider.
No account is required.
You can complete your purchase as a guest and download your guide immediately.
Because our products are digital downloads, refunds are generally not provided once the file has been accessed.
However, if you experience any technical issues or incorrect delivery, please contact us and we’ll be happy to assist.
We regularly review and update our guides to ensure the information remains relevant and useful.
Please note that travel regulations and visa rules may change, so always verify official sources when planning your trip.
No. Our travel guides provide general informational content only.
They do not constitute legal, immigration, or professional advice.
No. All guides are for personal use only.
Sharing, reselling, or redistributing the content is not permitted.
You can reach us via the Contact Us page or click the WhatsApp button on our website to message us anytime.
WhatsApp support is available 24/7.